Last Updated: 6/18/2025

At LilyArden Lactation LLC, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect
We collect the following types of personal information:

Personal Identification Information: Name, email address, phone number.

Health-Related Information: Information you provide during lactation consultations, including but not limited to health history, feeding habits, and infant information.

Insurance Information: Information necessary to check your insurance eligibility, including insurance provider, plan, and member number.

Payment Information: If applicable, payment details collected through external payment systems (e.g., Square).

2. How We Use Your Information
We use the information we collect for the following purposes:

Scheduling Consultations: To provide lactation consultation services.

Insurance Verification: To check insurance coverage for lactation services.

Communication: To respond to inquiries and provide support.

Payments: To process payments for cash-paying clients (via external payment systems).

Community Support: To provide you with a link to our private Facebook group, where you can connect with others in the breastfeeding community.

3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, so while we strive to protect your data, we cannot guarantee its absolute security.

4. Third-Party Services
We may use third-party services to process payments and verify insurance information. These services may collect and store your personal data, but they are bound by their own privacy policies. We are not responsible for how these third parties use your information.

Payment Processing: We use third-party payment processors (such as Square) to handle payments. Your payment information is collected and processed securely through these services.

Insurance Verification: We use external tools (e.g., Google Docs) to collect insurance details for verification purposes.

5. Your Rights and Choices
You have the following rights regarding your personal data:

Access and Correction: You may request to view or correct your personal information by contacting us directly.

Data Deletion: You may request the deletion of your personal data. Please note that some information may be retained for legal or administrative purposes.

Opt-Out: You may choose not to provide certain personal information, but this may limit our ability to provide services to you.

6. Cookies and Tracking Technologies
We may use cookies or other tracking technologies to enhance your user experience on our website. These technologies help us understand how users interact with our site and improve its functionality. You can manage cookie preferences through your browser settings.

7. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners who assist us in providing services, but they are required to keep your information confidential.

We may also disclose your information if required by law or in response to valid legal requests.

8. Children's Privacy
Our services are not directed to individuals under the age of 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

LilyArden Lactation LLC
Email: admin@LilyArdenLactatoin.com